New CMS Instructions

Image Uploading
Entering an Item
Menu Maintenance
Category Maintenance

Catalog Headers
Edit Non-Catalog Pages
For older sites only

Store Configuration
Image Management
Order Management

Mailing List
Running a Sale
Order Tracking

Making your site live
Order Guidelines


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Store Configuration Help

Sales Tax
Printable Invoices
Meta Tags
Credit Card Check
Blank Item Entry
Full Search
Menu Option
Minimum Order
Minimum Order Override
Menu Settings
Store Item Thumbnail Settings
Database Category Rows
Store Order Extra Text
Discount Setup
Image Protection

  • Shipping
    Click on "Store Configuration", then "Edit Your Shipping"

    For new stores:
    You will see 4 tables; "ups", "usps", "usps_foreign" and "other". In "ups" and "usps" there will a set of default shipping rates already there and "usps_foreign" and "other" will be blank. If you would like some of these shipping options removed or others added please email help.

    The first thing you will need to do is decide what you want your rates to be. Our software is designed to calculate shipping in dollar amount increments. You will need to come up with a shipping chart for each table (usps, ups, usps_foreign and other) that will be something like this:

    0 - 24.99 4.50
    25 - 44.99 7.00
    45 - 59.99 8.00
    60 - 74.99 9.00
    75 - 89.99 10.50
    90 - 129.00 11.50
    130 - 149.99 13.50
    150-199.99 17.50
    200-299.99 20.00
    300 and over 25.00

    Of course these dollar amounts can be whatever you'd like.

    After you have figured this you simply enter the information into each field. So enter "0" into the first "cell" under the "low" column, then enter 24.99 into the first "cell" of the "high" column and lastly 4.50 to the first cell of the "Charge" column. Continue on down the columns with the shipping increments that you have made. Do NOT use dollar signs. Be careful to leave your last high increment blank so that it calculates correctly.

    Your chart in the database should look like this:

    Shipping Chart

    What if you run out of rows? Simply click on "Update Shipping Charges" at the bottom of the page and return to the page and three new areas will be added.

    You can leave a table blank if you'd like and no shipping will be calculated for that shipping preference.

    Go ahead and place several test orders and make sure it all works the way you intended.

    For existing stores:
    When you click on "Edit Your Shipping" you will see the different rate tables with the current rates that you have set up at the moment. The tables are read from whatever you have as shipping options on your pre-order form. For example, if you currently only have USPS available as a shipping option you will only see one table on the page, usps.

    To modify these rates enter your new "Low", "High" and "Charge" to each table and click on "Update Shipping Charges".

    What if I don't want to add shipping to a certain item? Add --ns to the end of the Product Id of that item in your database entry and shipping will not be added for that item. You can also add --nt for an item with no tax. --ns--nt will add no shipping AND no tax.

    If you also have a shipping builder page on your site, you need to remember that editing the shipping table within "Store Config" will NOT change the builder page too. BOTH need to be updated, here in "Store Config" and in "Edit Non-Catalog Pages".

  • Sales Tax Rate

    Click on "Store Configuration", then "Update Your Sales Tax" and simply enter your current rate, usps state abbreviation, and the full name of your state.

  • Invoice Output

    Here you can alter, modify and add additional info to what is printed on your invoices (name, address, etc). Click on "Store Configuration", then "Edit Your Printable Invoices" and make the newscaster changes you need and click on "Update Store Invoice Information"

  • Full Search

    The full search button allows for a particular item to appear in 2 categories. To activate this on your site you need to press the "Enable Full Search" link. Then if you want an item to appear in another category simply type in the second category name as you have named it into the "Hidden Words" field of that item.

    WARNING! Category names have to be completely unique! A good category name should not be a common word like "flower", so for example, flower1 or flower_1 would be a much better choice. Otherwise the item that has a second category name can appear in any and every category that the word flower is used.

  • Add/Edit Meta Tags

  • Adjust Blank Item Fields

    This simply allows you to adjust the number of blank entries that you would like display in database maintenance.

  • Credit Card Check

    This allows you to turn off/on a simple credit card check. When a customer enters their credit card in the final order form, if Credit Card Check is enabled, it will perform the checksum, which is a quick verification of the card number as a valid number. This check vastly reduces credit card problems of people mistyping their number.

  • Menu Option

    The Menu Option determines the page to which the customer returns after placing an item in the cart. When the Menu Option is On, the customer is returned to the last menu rather than to the category which the item was ordered. When the Menu Option is Off, the customer is returned to the same category from which they added the item to the cart..

  • Minimum Quantity

    This option is basically for our quilt shops. The default minimum quantity is set at .5 of a yard (the software automatically converts factions into decimals). To change your minimum quantity simply enter whatever it may be in decimals and click on "Update Minimum Order Quantity" (e.g. .25 or 1.0).

  • Click here Menu Settings Help

  • Database Category Rows

    This option allows you to set the number of rows that display in your category listing on the main Database Maintenance page. The default is 8. Larger stores can set this option to a higher number in order to see more categories without having to scroll. The example below shows 12.

    Category Rows set at 12

  • Store Order Extra Text

    You can add additional text to your orders here. This allows you to notify your customers when their orders may be delayed due to a show, vacation, etc.

  • Click here Store Item Thumbnail Settings Help

  • Image Protection

    This option will make it impossible for anyone to right click on your larger images, thumbnails and graphics on your catalog pages and save them to their hard disk.

    This is a double-edged sword, and you want to carefully consider your options before using this new feature. Some quilters have the computer expertise to save scans and import them into their quilt design software, and this is a "for personal use" activity that is well within the current copyright laws.

    Also, the script is not perfect. People who know enough to turn Javascript off can get around it, as can people who use an image capture program.

    We want to emphasize that everything on the Web is NOT public domain. Unfortunately, our Quiltshops.com search engine makes it very simple for those who want to pirate images rather than do their own work.

    For those of you using manufacturer scans, I hope you are getting permission. That is the only acceptable way to use any image that is not yours. Presumedly the manufacturer would be glad to grant you permission to use their scans since you are selling their fabrics. And yes, the manufacturer in all cases owns the copyright to the DESIGN of the fabric, and you own the copyright to the scan. This is the same principle as having a professional photographer photograph one of your quilts. The photographer will own the copyright to the photograph (in most cases, unless specifically written otherwise), and the maker of the quilt will own the design of the quilt, providing it is original work.

    Key to the Web maintains a strong stance regarding copyright issues. Each of you have a clause in your contract that you will only use copyright free images on your web site, and that you will only submit copyright free images to Key to the Web for use in the design of your site.

    The proper procedure if you do find one of your images being used on the web by another site is to first write the offending party and ask them nicely to remove the copyrighted material or images. Next, you go to the provider of that web site's services, as almost all of them have a copyright clause in their contracts, as we do. If you still don't get any satisfaction, then you go to the upstream provider of Internet services, usually one of the backbone providers such as Worldcom, Sprint, etc. They ALL have clauses about copyrighted material and will normally bring pressure to bear on the offending site to either remove the material or have suspended service. If you ever need help on determining an upstream provider, contact Bob, bnick@keyweb.com, and he will help you.

  • Store Discount Configuration

    Discount is a way to set up a discount based on the dollar amount of the order before tax and shipping. For instance, if you wanted to set up a 10% discount for orders over $100, the discount software will allow you to do it easily. The discount rates are set up similar to shipping rates, except that a percentage is used instead of a dollar amount for the rate. For those with both retail and wholesale stores, the rates and enable are separate for retail and wholesale.

    Some may find the discount setup useful for running specials or sales. It is important that you realize that it will not find it in a search for the keyword "sale" like the sale price in the individual items, and the discount will not be displayed until the checkout stand. You can, of course, put a notice on your front page about the discount.

    First you need to set up your discount by clicking on "Edit/Configure Discount".

    Lets say you want to run a 20% off sale on everything in your store. Your discount table would look something like this:

    Entering a 0 in the "Low" field, leaving the "High" field blank and entering 20 (for 20% - leaving OFF the %) would discount the total order (excluding shipping and tax) by 20%

    Lets say you want to run a 20% off sale on orders over $50 Your discount table would look something like this:

    Lets say you want to run a 20% off sale on orders up to $50, 30% off on orders up $100 and 40% off on orders over $100. Your discount table would look something like this:

    You need to use only numbers and decimal points. The values should not overlap. The last "high" value should be left blank--that forces the last discount to be applied to all subtotals equal to or above the "low" value.

    After you have your discount set up click on "Update Discount Table". You will be returned to the "Discount Setup" screen. Simply click on "Enable Discount" for either Retail or Wholesale and your discount should be active then. To turn it off simply return and click on "Disable Discount".

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